Our objective is to address all concerns of our clients have about their IT, be they regarding ERP, Software, Infrastructure & Communications, IT security & Risk Analysis & Project Management We aim to make substantial improvements to their IT systems. We intend to do this by approaching the challenges the customer faces with the integration of new systems and technology. By deploying this kind of approach our customers always get the best IT solution most suited to their business model. We work with our clients in forming IT strategies, budgets and implementing plans that make sense. And finally by ensuring that there are lasting benefits such as quality, reliability and backup delivered in a professional way. The changes that we implement will not only support the customers' business, but they will also serve to enhance the customers' position within their perspective markets. In today's challenging market, the ability to gather, process and interpret information is all too often the competitive advantage. Therefore it makes sense to have the best IT professionals on your team. IT professionals that guarantee results every time. IT professionals that you can trust. That’s why businesses employ Marine Consultants. And that’s why our Clients stay with us.

Our company success hinges largely on strong client relationships, especially for us where we have started as a small or early stage company. Our exceptional client service constitutes a core value for the business, and we always aim to become a trusted partner of our clients, rather than viewing ourselves as a vendor. We have been able to differentiate ourselves from the competition through strong relationships, and our level of service is one of the very reasons clients continue to work with us. The list below outlines what we believe to become a trusted partner from a vendor for our client.. • Be patient in building new relationships.Relationships take time. Resist indulging in disingenuous schmoozing, as it can be a severe put-off. Instead, take the time to get to know our client, and share a little bit of our self. Most importantly, we remember that our work for our client is paramount in building a relationship. At the end of the day, no amount of personal connection can substitute for great work.

• Get to know their industry and company. We always keep up with our client’s as well as their industry. We don’t have to be an expert, but this help us to speak the same language as the client, understand what keeps them up at night, and cater our interaction and offerings accordingly.

• Go the extra mile. As we grow our business and our client relationships, there will be times that we will have to make a decision on when to adjust or expand our core offerings to cater the needs of a client.

• Treat every client as our most important one.Simply put, happy clients are more likely to make referrals. We provide all clients with our best service, regardless of whether they are a Fortune 500 company or a small business. Lastly, we believe that today’s small companies could be the big companies of tomorrow, and it’s incredibly fulfilling to be a trusted partner fuelling that growth.

• Respond promptly.When a client emails us, acknowledge the receipt of the email as quickly as possible, even if we do not have the answer they are looking for. We give them comfort by simply acknowledging the receipt of their request and by communicating that we aren’t on it.

• Be more than an email address.Despite its prevalence in business today, email communication can often be misconstrued, especially during stressful situations, if senders and recipients do not know each other well. We use other channels to help shed light on who we are. Consider a phone call, Skype or an in-person meeting to put a face (or voice) to a name. Often the phone gets a bad reputation (e.g. using it to ‘get on the same page’), but if used for good news, a phone call is a great way to build a better relationship with our client.

• Always summarize next steps. No matter how quick or trivial a client meeting seems, we always recap the conversation with next steps. Aligning our self with clients on the same page with next steps prevents us a lot of confusion down the road.

Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment.

It stems from the belief that corporations are socio-economic citizens and that their objectives have to be congruent with society's goals. Today, they wield significant capacity to influence social issues, i.e. “power to do good”. This is a responsibility and must manifest in thoughtful and deliberate set of initiatives, not in charity. These must reflect the same level of rigor & strategic thinking as in business initiatives. Marine Consultants believes it must try to, and can make (some) lasting impact, towards creating a just, equitable, humane & sustainable society. This is reason enough to act. Purpose:
• Provide leadership in thought & action on key societal issues
• Need to respond to immediate issues of current generation
• Need to work towards building a good society for future generations